Measure before advising
No opinions without numbers. Every engagement starts with cycle times, error rates and cost-per-task — so advice is grounded in your reality.
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About Us
Coaches and consultants who have run operations themselves — now helping other businesses remove manual work and grow with confidence.
Who We Are
Operators first, consultants second
Tessera Career Institute was founded by people who spent their careers inside operations-heavy businesses — fulfilment floors, support desks, delivery teams. We kept seeing the same pattern: smart teams buried under manual work, unclear ownership and reports nobody trusted.
So we built the consultancy we always wanted to hire: hands-on coaching combined with practical automation. We shadow your team, measure what matters, rebuild the workflows together — and leave your people trained to keep improving after we leave.
90+
Partner clients
190+
Brands guided
12
Years coaching
Our Values
What we stand by
Build with, not for
We coach your team through every rebuild and document each SOP together. Nothing lives only in a consultant’s laptop.
Leave it better weekly
Small shipped improvements beat big-slide promises. Clients see the first measurable win inside the first 30 days — then we compound it.
Meet your coaches
Senior operators and strategists — the people who will actually sit with your team.
Elena Marsh
Co-founder, Operations
Tomas Reid
Head of Strategy
Felix Anders
Automation Coach
Priya Anand
Client Success Lead
4.9 Review Ratings
Let’s Build Your Path
to Business Success
Take the next step toward smarter decisions, stronger strategies, and sustainable growth with expert business consulting and coaching.